DESCRIPTIONWe are looking for a talentedCustomer Order Management Representative - Level IIto join our team specializing in Supply Chain Management for our Cummins Inc. facility in Oshkosh, WI.In this role, you will make an impact in the following ways:Streamlined Order Processing: By managing the entire order life cycle, you’ll ensure that orders are processed efficiently and on time, enhancing customer satisfaction.Effective Communication: Acting as the single-point-of-contact, you’ll provide clear and continuous communication to customers, parts distribution centers, and manufacturing plants, ensuring everyone is informed and aligned.Problem Resolution: You’ll take ownership of complex customer inquiries, using your deep understanding of Cummins processes and systems to provide timely and accurate solutions.Accurate Documentation: Maintaining precise records of all interactions will help in tracking progress and ensuring accountability, which is crucial for continuous improvement.Compliance and Documentation: Ensuring customers comply with export policies and compiling necessary documentation will help in adhering to relevant legislation and avoiding legal issues.Quality Assurance: Acting as a liaison for quality issues and submitting non-conformance claims will contribute to maintaining high standards and continuous quality improvement.Customer Engagement: Supporting your supervisor in hosting customer visits will help build stronger relationships and provide customers with a better understanding of your operations.Process Improvement: Participating in and leading process improvement projects will drive efficiency and innovation within the Customer Order Management department, contributing to a more proactive support organization.

DESCRIPTIONWe are looking for a talentedCustomer Order Management Representative - Level IIto join our team specializing in Supply Chain Management for our Cummins Inc. facility in Oshkosh, WI.In this role, you will make an impact in the following ways:

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