Role Purpose:As a Customer Success Manager at Jumio, you will play a crucial role in the Customer Success team, focusing on the customer onboarding process and providing premium support to selected clients, ensuring a seamless integration of our solutions into their systems. The role requires leveraging technical expertise in web or mobile development to assist clients with integration requirements, resolve technical issues efficiently, and deliver a smooth user experience. Effective communication, problem-solving, and project management skills are essential to coordinate with internal teams and manage projects successfully. This position aims to enhance customer satisfaction and support the overall success of our integration solutions.
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Responsibilities:
Key Characteristics and Attitudes
Jumio Values:
IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation
Equal Opportunities:
Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.
About Jumio:
Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.
Applicant Data Privacy
