Pucaro Elektro-Isolierstoffe GmbH in Roigheim (Heilbronn district) is one of the world market leaders in the field of electrical insulation materials and part of the global Hitachi Energy Group. We combine long tradition with sustainability and internationality. Our products are used in transformers in power transmission and distribution as well as in motors and generators of electrical appliances and electric mobility. Our products are regularly tested in our modern, well-equipped test laboratory according to international standards. To strengthen our team we are looking for you as a customer support specialist (f/m/d)! In this role, you will support our customers throughout the entire ordering process and act as an interface to planning, production, quality assurance and purchasing. Do you enjoy working with customers and want to be part of an international and dynamic team? Then we look forward to receiving your application! Our flexible working models help you optimize personal and business performance while creating an environment where all employees are empowered and can develop.
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ResponsibilitiesYou record, process and manage customer orders from order entry to deliveryYou are responsible for the worldwide shipping processYou work closely with the interfaces purchasing, sales, shipping and production and ensure that deadlines are metYou are responsible for communication with colleagues, customers, transport service providers, shipping companies and external export officesYou will prepare the necessary customs documents and certificatesYou process customs and export formalities and handle themYou are responsible for processing complaints You support with administrative activitiesYour backgroundCompleted commercial educationFirst professional experience in the field of export and freight forwardingKnowledge of international payment and delivery termsGerman and English fluently in written and spoken formExperienced handling of the common MS Office applications as well as first experiences with ERP systemsAbility to work in a team, on own initiative and structured way of workingHigh degree of customer and service orientationWhat we offerAn attractive salary according to the paper collective agreementA collectively agreed annual special paymentVarious training and further education opportunitiesFamiliar working atmosphere and respectful interaction30 days holiday entitlement with a 5-day week and a 38-hour weekEmployer-financed company pension plan & direct insuranceChildren’s holiday home and childcare allowanceUse of many gyms throughout Germany with over 7500 partners for your workout with our EGYM Well-passApply now
