About the Role:In this opportunity as an Deal Desk Manager, you will be responsible for:Manage a team of Deal Desk associates who focus on enabling/coordinate deals through the internal process to support effective/compliant deal execution.Lead structuring the complex/strategic deals in a way that TR can provide the best customer experience and supporting devising negotiation options and tactics for those customers.Serve as the trusted advisor and the go-to person for to the Sales/ Business Segment teams for solving complex commercial challenges and enacting deal strategy through the deal process.Work with business segment/product/marketing/pricing & commercial teams to understand GTM strategy and ensure operating mechanisms are in place within the deal desk to execute those strategies.Coach Sales / Business Segment teams on changes in processes, policies, and best practices to improve performance and release Sales capacity to focus on core Sales activities.Identify and prioritize projects with cross-functional teams that support/improve the execution of closing the right deals for TR.Ensure Sales teams are operating within the Rules of Engagement and Commercial Policy, directly partnering with cross-functional teams to driving governance, compliance, and efficiencies through simplification/standardization/systematic and automated solutions.Provide feedback/insights back to teams/functions that support the commercial activities including Pricing, Commercial Policy, legal teams which support adjustments in commercial activities and / or commercial policy and contracting.Identify, scope, and deliver process and systems changes that improve operational efficiencies for the sales cycle.Work confidently in a dynamic/matrix/complex environment, adapting and seeing change as positive to improve deal flow.Lead change management activities to evolve key stakeholders, functions mindsets that enable sales cycles to be more efficient and effective.Serves as a coach and mentor to other team members, assisting with onboarding, day-to-day training, coaching, and collaborating to solve business problems.Understand end-to-end processes across OTC and serve as an expert on the roles and responsibilities of cross-functional support teams, resulting in accelerated resolution of issues and drive improvements to the sales cycle.Set up program management issue resolution process across front and back-office teams, drive to root cause resolution for the sales cycle, enable additional knowledge enhancement for gaps and ensure the right expectations are set across key stakeholders and functional groups.Drive to a culture where decisions are made on data and to deliver the reporting tools that is needed to support that change in mindset.Engage directly with segment leaders and customers as necessary through both written and verbal communications, to ensure optimized deal flow.
About the Role:In this opportunity as an Deal Desk Manager, you will be responsible for:
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