As a Director, Customer Success, you will hire and develop multiple teams, coaching first line managers and individual contributors to success. You’ll be expected to seamlessly shift between high-level strategy and detailed execution in an effort to create alignment, trust and buy-in overtime. This role ultimately impacts our customer experience and retention at scale.At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.What You’ll Do:Develop and maintain accurate team forecastsCoach and guide teams through renewal and expansion negotiationsTake ultimate ownership of all account relationships and manage customer and team escalationsMotivate teams that proactively foster customer relationships to achieve trust and revenue growth on a consistent basisInvest in building a set of proactive managers that focus on effective communication both internally & externallyPrioritize talent attraction, retention, and development; ultimately creating an ecosystem of high performing teamsManage competing priorities in an ever-changing environment, displaying prioritization
As a Director, Customer Success, you will hire and develop multiple teams, coaching first line managers and individual contributors to success. You’ll be expected to seamlessly shift between high-level strategy and detailed execution in an effort to create alignment, trust and buy-in overtime. This role ultimately impacts our customer experience and retention at scale.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
Want more jobs like this?GetjobsinSydney, Australiadelivered to your inbox every week.
Want more jobs like this?
GetjobsinSydney, Australiadelivered to your inbox every week.
Get Jobs
Who You Are:
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.
Benefits and Growth:
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
About Datadog:
Equal Opportunity at Datadog:
Datadog is anAffirmative ActionandEqual Opportunity Employerand is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are ourCandidate Legal Noticesfor your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’sApplicant and Candidate Privacy Notice.
