At a world-renowned company like JPMorgan Chase, you can take the lead in shaping the future of technology, unleashing your full potential, and making your mark on the industry.As a Director of Infrastructure Engineering at JPMorgan Chase within the the Infrastructure Platforms - Data Protection and Recovery, you manage one large area or multiple smaller ones with advanced technical knowledge to resolve complex issues. Exercise independent judgement within general guidelines and parameters to determine appropriate actions.Job responsibilitiesManages technical areas within infrastructure engineering, collaborates with others across different technical areas, and anticipates the needs of multiple disciplines within the functionManages and implements corporate and divisional operational plans and provides broad direction to teams, team leads, and supervisorsManages key senior stakeholders and ensures teams deliver in accordance with compliance standards, risk and security, service level agreements, and business requirementsDrives multiple complex projects, processes, and initiativesDevelops and executes the function’s objectives with accountability for outcomesLead, mentor, and develop a high-performing team of Site Reliability Engineers and operations staffFoster a culture of continuous improvement, collaboration, and innovation within the teamLead incident response efforts, ensuring timely resolutionsConduct post-incident reviews to identify root causes and implement corrective actionsWork closely with engineering, product, and business teams to align operational goals with business objectivesCommunicate effectively with stakeholders at all levels, providing updates on system performance and reliability

At a world-renowned company like JPMorgan Chase, you can take the lead in shaping the future of technology, unleashing your full potential, and making your mark on the industry.As a Director of Infrastructure Engineering at JPMorgan Chase within the the Infrastructure Platforms - Data Protection and Recovery, you manage one large area or multiple smaller ones with advanced technical knowledge to resolve complex issues. Exercise independent judgement within general guidelines and parameters to determine appropriate actions.Job responsibilities

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Required qualifications, capabilities, and skillsFormal training or certification on Infrastructure Engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertiseExperience managing cross-functional teams of infrastructure engineersExperience hiring, developing, and recognizing talentExperience managing cross-functional teams of infrastructure engineers and site reliability engineersStrong understanding of cloud platforms (AWS, Azure, Google Cloud) and infrastructure as codeExpertise in monitoring and observability tools such as, Dynatrace, Prometheus, Grafana, DatadogProficient knowledge of hardware aligned to infrastructure engineeringKnowledge in security best practices and compliance standardsPreferred qualifications, capabilities, and skillsExposure to managing and developing budgetsABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.