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GlobalGiving seeks a candidate experienced in navigating the international banking space as well as some management experience. Someone who can work independently, who approaches work with a high level of conscientiousness, thoughtfulness and quality, and who will relish the opportunity to support and actively contribute to a growing organization and dynamic team. The successful candidate will bring a learning orientation to the role and display curiosity, resourcefulness, and entrepreneurship in the achievement of the position’s goals. Your work in this role will make a direct, positive impact for millions of people around the world.We have a casual work atmosphere where everyone’s input and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. Since creative, enthusiastic employees are our most valued resource and the basis for our success, we take great care in how we attract, hire, and support our employees for a successful career. If you care about collaboration, curiosity, communication excellence, and continuous improvement, this position is right for you.Direct ResponsibilitiesReconciliation of merchant and banking activity pertaining to donor contributions and related disbursement transactionsValidation of business and data rules for contribution processing, nonprofit disbursement eligibility, and financial reportingDetermine the disbursable value of contributions and maintain related systemsInternal control assurance and authorization of disbursement requestsEnsuring ultimate delivery of funds is successful and beneficiaries are well satisfied with serviceResolve Tier 3 customer service and remittance issues including supporting internal inquiriesManage resolution of stale designations, remittances, and project balancesSupport relationships with financial partnersStay apprised of US and foreign regulations for remitting payments and maintaining knowledge management systemsSupport annual audit, tax and compliance requirementsMaintain strong relationships with financial partnersSupport the development of related back office systems including documentation of critical processes and proceduresOther ancillary duties related to the financial processing of donor contributions and nonprofit disbursementsManagement ResponsibilitiesSupervise and professionally develop a small team ensuring the successful execution of daily processing, customer service and analysis tasks.Tier one and two disbursement customer serviceDisbursement eligibility and record maintenanceOnline transaction fraud control and merchant chargeback handlingCheck and electronic payment processingRegular and expedited disbursement processesRelated entity transaction reconciliation and settlementRequired QualificationsFor our team to be a great fit for you, the following qualifications should resonate with you:7+ years relevant experience including global remittance of fundsExperience developing a small and effective teamStrong problem solving and analytical skillsExcellent written and interpersonal communication skillsStrong project management and organizational skillsCommitment to the GlobalGiving mission andcore valuesSalary + BenefitsSalary range: $90k - $105kBenefits include flexible work hours, remote work options, 5 weeks of paid time off per year, professional development opportunities, and a meaningful job where you can go home at night and say, “Today, my work helped more than 700 kids get their essential health and educational needs met.” (One of many true stories.) And of course, we’ve also got you covered with benefits like health care, dental/vision, paid family leave, paid sabbaticals, commuter benefits, and 401K.LocationThis is a full-time position reporting to the VP of Finance. Once in-office operations can safely resume, this role will be based in GlobalGiving’s headquarters in Washington, D.C.Apply for this jobIn efforts to safeguard the health of our employees and their families, GlobalGiving requires all employees to adhere to the GlobalGiving Vaccination Mandate policy upon their start date. New employees will be required to be fully vaccinated upon their start date, if expected to work from the office. New employees working remotely who will have occasional contact with the office and/or co-workers will also be required to be fully vaccinated.Applicants must reside in the United States. Applicants must be able to demonstrate that they have legal authorization to work in the United States for the duration of the position. GlobalGiving does not sponsor employment visas.We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
