About the RoleWe are looking for an individual who has strong operational and analytical skills, as well as strategic business sense and ability to operationalize processes in a fast-paced environment. In this role, you will work closely with Local and other Central Operations teams, Global Product, Community Operations and Marketing to coordinate and support the implementation of initiatives to improve our earners' experience on the platform and their perception of our brand.What you’ll do:Strategic Ownership:Help develop, lead, and implement Earner Experience initiatives, proactively identify business needs and issues and prioritize among projects to define the best path to meet strategic objectives and complete itBusiness Sense:Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our businessProblem Solving:Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approachProcess Optimization:Implement, optimize, and scale core analyses and processes across LATAM and beyond, regularly reviewing performance and ensuring that we have strategic oversight of the LATAM market as a whole and can effectively support local teams with more tailored to the market approachesProduct Improvement:Proactively propose features or improvements that could improve the overall earners experience in LATAM, measure their impact and collaborate with Product teams around the world to implement launches.Stakeholder Management:Maintain productive working relationships with immediate team and cross-functional partners across operations, marketing, customer support, product, policy, and legal to scope, test and implement initiativesEarner Obsession:As part of the Earners Experience team, you will be responsible for being the voice of 2+ million earners in LATAM.
About the RoleWe are looking for an individual who has strong operational and analytical skills, as well as strategic business sense and ability to operationalize processes in a fast-paced environment. In this role, you will work closely with Local and other Central Operations teams, Global Product, Community Operations and Marketing to coordinate and support the implementation of initiatives to improve our earners' experience on the platform and their perception of our brand.What you’ll do:
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