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1+ years of crisis intervention skillsValid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required : LPC (Licensed Professional Counselor), LP, LMFT (Licensed Marriage and Family Therapists), LCSW (Licensed Clinical Social Workers), LCPC, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.Preferred Qualifications1+ years of EAP, Behavioral Health, or Social Services experienceExperience working with diverse populationsFamiliarity with brief therapy models and Motivational InterviewingCall Center work experience preferredAbility to establish and maintain rapport quickly to develop an elevated level of customer trustExperience in facilitating patient/client positive behavior changeStrong computer and literacy skills24x7x365 call center coverage needed, holiday coverage may be requiredExperience in handling mental health, psychiatric care, family situations and relationship concerns preferredEducationMaster’s degree in behavioral health counseling professionPay RangeThe typical pay range for this role is:$54,095.60 - $116,760.80This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 01/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.