Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job DescriptionPosition Objective:The Field Service Technician (FST) performs planned maintenance, repairs and other verification/qualification services on a variety of laboratory instruments in assigned territory. The FST engages with customers and provides basic instrument services in a professional and timely manner.Essential Functions:

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Education Requirements:Requires a degree in engineering, biology, chemistry or related field or equivalent work experience and knowledge.Required Qualifications:Effective and customer focused communication skills, both oral and written.Basic technical, electro-mechanical and/or laboratory instrument knowledge.Customer attitude: Knowledge of and ability to enable customer satisfaction.Strong self-organizing and administrative skills, enabled to flexible and independently work after a training period.Exercises sound logic and judgment setting work priorities.Be a team-player, positively supporting to the team.Can adapt to change with positive and constructive feedback.Preferred Qualifications:Some experience in a related science, engineering and/or customer facing role is considered an asset.Experience in a clinical, diagnostics and/or other regulated environmentInterest in learning and understanding IT systems and processesExperience in related product applicationsOpen to relocation as other field service opportunities arise in North AmericaWorking Conditions:Frequent travel to customer site is required and ranges from 50-75% of work time. Works both in home office as well as in a laboratory environment. Is required to lift up to 40 lbs. May be required to stand for long periods of time while performing duties.