Bilingual (Spanish/English) Hospital Call Center RepresentativeChicago, IL 60611Contract to HireJob ResponsibilitiesProvide superior high-volume patient customer service in a fast paced environmentPatient Customer Service Representatives resolve patient inquiries and updates patient accountsPatient Customer Service Representatives use Microsoft Office Word/Excel/Outlook, medical software, & type 40+WPMRequirementsMust be fluent in Spanish and English (verbal & written skills required)Epic experience requiredMust have prior call center/customer service experience1+ years patient, medical, or healthcare customer service experiencePatient Customer Service Representatives must have prior experience performing high volume patient customer service phone callsPatient Customer Service Representatives must have prior experience updating patient accounts with registration, insurance, demographic, scheduling, and billing dataPatient Customer Service Representative must have high volume in person and phone patient customer service experiencePatient Customer Service Representatives must demonstrate proficiency with Microsoft Office Word/Excel/Outlook & electronic medical records (EMR) software
Bilingual (Spanish/English) Hospital Call Center RepresentativeChicago, IL 60611Contract to HireJob Responsibilities
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