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As aHuman Resources Operations Analyst in Employee Digital and Service Experience, you are a strong self-starter, who thrives working within a demanding, fast paced global environment, whilst managing competing priorities.Job responsibilities:Understand employee needs and drive to a seamless end to end employee experienceIdentify opportunities to optimize operational execution, defining best practices, whilst developing a deep understanding of business requirements.Develop compliant solutions that align with internal requirements across locations, with consideration to impacts both upstream and downstream.Ensure all operational processes are delivered according to our risk and control framework and aligns to regulation.Support tax and year end and employee tax activities where required such as salary packaging, payroll tax, etc.Maintain all process documentation and update changes as required.Required qualifications, capabilities, and skills:A Bachelor’s degree in a relevant discipline, preferably HRExceptional data analytical skills to help identify process gaps when measured against internal policies, systems and Regulatory Reporting obligationsIntermediate to advanced excel skill level and ability to deliver meaningful analytics and insight to the businessHighly detail oriented and solutions oriented thinker who is able to perceive issues from a client’s perspectiveStrong communicator, both verbal and writtenExcellent client relationship skills with an ability to identify, build and maintain relationships both within HR and externally to deliver successful outcomesSelf-starter; ability to resolve BAU issues effectively with strong service and ownership mindsetTeam player with ability to work in a small team cohesivelyPreferred qualifications, capabilities and skills:Minimum of 2 years' experience working in HR or related disciplineUnderstanding of employment tax and year end processesAutomation or exposure to automation tools preferredABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
