Procore is expanding our Customer Success team and we’re looking for anImplementation Managerto drive long-lasting partnerships with ourmid-marketcustomers. In this role, you’ll leverage a consultative approach, applying best practices to develop roll-out strategies, execute implementations, conduct training, and increase product adoption of new accounts. You’ll partner with Account Executives, Product Managers, and other Customer Success team members to help our customers onboard and grow with Procore. If you’re looking for the exciting opportunity to contribute to a growing team and office—we have a spot for you on our team.While our Customer Success team works closely with all levels of our organization, including our Sales team,this is not a sales positionnor does it include any direct selling-related tasks or activities. Our Customer Success team is solely focused on ensuring Procore’s clients are well supported, educated, and fully adopted on our platform.
Procore is expanding our Customer Success team and we’re looking for anImplementation Managerto drive long-lasting partnerships with ourmid-marketcustomers. In this role, you’ll leverage a consultative approach, applying best practices to develop roll-out strategies, execute implementations, conduct training, and increase product adoption of new accounts. You’ll partner with Account Executives, Product Managers, and other Customer Success team members to help our customers onboard and grow with Procore. If you’re looking for the exciting opportunity to contribute to a growing team and office—we have a spot for you on our team.
While our Customer Success team works closely with all levels of our organization, including our Sales team,this is not a sales positionnor does it include any direct selling-related tasks or activities. Our Customer Success team is solely focused on ensuring Procore’s clients are well supported, educated, and fully adopted on our platform.
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This role reports to our Manager, Implementation Services and is based in Sydney, Australia. We’re looking for someone to join our team immediately.
What you’ll do:
What we’re looking for:
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centres, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out onGlassdoorto see what others are saying about working at Procore.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That’s why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee enrichment and development programmes, and friends and family events.
