We’re looking for anIntegration Support Specialistto assist with Procore’s financial ERP integrations for some of the top construction accounting solutions. Use your authoritative troubleshooting and customer interaction skills to adapt and navigate challenges when solutions may not be obviously present. If you have a high level of empathy, even when customers are having a bad day—we’d love to hear from you!This position will report to the Manager, ERP Support and have the opportunity to be based in our Austin, TX, Willmar, MN, Portland, OR, or Carpinteria, CA offices. We’re looking for someone to join us immediately.What you’ll do:Manage second-tier support escalations including troubleshooting integration connectors and other elements in the customer’s Windows environmentCollaborate with product management to identify issues, enhancement and feature requests from customersDevelop training content, contribute to knowledge base articles, FAQs and other documents concerning Procore’s accounting integrationsBe a resource for Sales, Marketing, and Customer Support teams for questions related to accounting integrations and construction accounting practices
We’re looking for anIntegration Support Specialistto assist with Procore’s financial ERP integrations for some of the top construction accounting solutions. Use your authoritative troubleshooting and customer interaction skills to adapt and navigate challenges when solutions may not be obviously present. If you have a high level of empathy, even when customers are having a bad day—we’d love to hear from you!
This position will report to the Manager, ERP Support and have the opportunity to be based in our Austin, TX, Willmar, MN, Portland, OR, or Carpinteria, CA offices. We’re looking for someone to join us immediately.
What you’ll do:
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Perks & BenefitsYou are a person with dreams, goals, and ambitions—both personally and professionally. That’s why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, flexible paid time off (Procore Values Time), employee enrichment and development programs, and volunteer days.
