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The Resource will cooperate with all the major functions of the Operations & Logistics department such as Customer Service Manager, Customer Service Supervisors, Customer Service Specialists, Asset Management, Warehouse, Kit Room to achieve “Best in Class” results for the assigned duties.Ensure all Compliance, SOX, FCPA and other policies and regulations are applied and followed during the execution of the project.Works under immediate supervision reporting to a CS Supervisor or CS Manager.Interface Activities:Electronic invoice check on Edicom portalInvoicing order entry on Internal toolsCollaborate with CS supervisors and team to support customer alignment and complete EDI integrationSupport activities in the external portal (Edicom) to manage EDI order flowEducationRequires a high school diploma or equivalentCommercial education as industry or office merchant or any equivalent desirable.Intermediate communication capabilities in English are essential (verbal and writing).ExperienceDesirable:Computer / Microsoft Office / ERP Skills (knowledge of Oracle ERP is a plus)Experience in Customer Service or IT roles is a plusCompetencies & BehaviorsFluency inItalianand English, both written and spokenExcellent communication skillsStrong internal drive and motivation to make a difference and add value to an organizationAbility to work under pressurePositive, optimistic mindsetCan-do attitudePersonal responsibilityAbout StrykerStryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.More information is available atstryker.com
