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In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues and corporate clients. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.You will also like working as part of a high performing team to create, organize and execute in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.Compensation and BenefitsCompetitive industry salaryCommission scheme eligibilityAnnual Leave & Family LeaveProduct discount/Staff Product Concession monthly credit spend allowanceMental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)Benefits platform with exclusive discounts and offersWork Life Connections - Employee Assistance ProgrammeExtensive Training & development offeringI,D&E STATEMENTThe Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.QualificationsYou will have:Previous retail experience with a proven track record of achieving and/or leading a team to achieve sales and customer service targetsA passion and energy to provide inspirational, authentic and personalised customer serviceAn approachable, friendly with a ‘can-do’ attitude.Confidence in speaking to customers, get to know them and understand their needs to best cater to themFlexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.Proof of right to live and work in the countryJob:Retail - StorePrimary Location:GB-ENG-ManchesterJob Type:StandardSchedule:Full-timeShift:VariableJob Number:240280Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.