Lead - Account Executive

Company Description

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Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job DescriptionDevelop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunitiesCultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accountsGenerate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain pointsCommunicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processesUse and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.Provide regular reporting of pipeline and forecasting to the Sales ManagerTravel to customer locations and customer-focused events regularlyEducate yourself to become an expert in SaaS products, CRM systems, and our product suiteQualificationsA diploma or Master’s degree is desirableMinimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageousExperience managing the sales cycle from business champion to the C-levelShowed consistent overachievement of sales goals in a large geographic territory selling a technical productThe high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior managementExperience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ daysHighly motivated, with a driven personality and a positive attitude toward sales and CRM productsWilling to go the extra mile with a strong work ethic; self-directed and resourcefulProject credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical levelFluent in English and French language proficiency is a must.Additional InformationAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities

Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts

Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points

Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes

Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.

Provide regular reporting of pipeline and forecasting to the Sales Manager

Travel to customer locations and customer-focused events regularly

Educate yourself to become an expert in SaaS products, CRM systems, and our product suite

A diploma or Master’s degree is desirable

Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous

Experience managing the sales cycle from business champion to the C-level

Showed consistent overachievement of sales goals in a large geographic territory selling a technical product

The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management

Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days

Highly motivated, with a driven personality and a positive attitude toward sales and CRM products

Willing to go the extra mile with a strong work ethic; self-directed and resourceful

Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level

Fluent in English and French language proficiency is a must.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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