Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.The Lens Team uses creativity, insights, and operational excellence to build new AR products. This team of designers, scientists, creative engineers and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways.We are looking for a mix-method Lead User Researcher to join the Lens team at Snapchat! Working from our Santa Monica headquarters, you’ll help us to improve user research processes to identify unique user needs and behaviors that drive the team to create innovative AR products and experiences. Working closely with the Design, Product Management, and Data Science teams, you will help craft and carry out research that uncovers insights and opportunities for product development and emerging technologies.
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
The Lens Team uses creativity, insights, and operational excellence to build new AR products. This team of designers, scientists, creative engineers and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways.
We are looking for a mix-method Lead User Researcher to join the Lens team at Snapchat! Working from our Santa Monica headquarters, you’ll help us to improve user research processes to identify unique user needs and behaviors that drive the team to create innovative AR products and experiences. Working closely with the Design, Product Management, and Data Science teams, you will help craft and carry out research that uncovers insights and opportunities for product development and emerging technologies.
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What You’ll Do
Build comprehensive research plans for AR products, using variable research methods
Be responsible for the end-to-end research process including defining, recruiting, moderating, synthesizing, and reporting
Analyze qualitative and quantitative findings and articulate actionable product and design insights to partners
Be a strong advocate for the user – evangelize user-centered design practices and the importance of usability within the development groups, our company, and other cross-functional organizations
Be a part of fast-paced and impactful team
Knowledge, Skills, & Abilities
Solid understanding of UX Research methods with the ability to articulate study design to stakeholders
Excellent presentation skills
Strong written and communication skills
Attention to detail
Ability to deliver on multiple projects with competing deadlines
Minimum Qualifications
Bachelor’s degree in design, HCI, Psychology, Anthropology, Cognitive Science, or related field or equivalent years of experience
3+ years of experience conducting UX Research for product and design teams
Preferred Qualifications
Advanced degree in Human Factors, HCI, cognitive psychology, or related area is a plus
Experience of leading a team of research specialists
Experience leading international research
Experience leading growth research
Experience designing both qualitative and quantitative research studies, analyzing results and creating reports with impactful product and design insights
Understanding of Snapchat
Passion about AR
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws
