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We are passionate abouthigh performance livingand we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company.
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If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.Job DescriptionTheLicensed Complex Spa Coordinatorassumes accountability for sales and operations of theSouth BeachandAventuraSpa Teams. Areas of responsibility include driving service & retail revenue, customer service, employee relations, team development and daily operations.FINANCIALResponsible for the achieving budgets for service and retail revenue across multiple unitsEnsure the spa achieves spa operation costs regarding product & supply budgets and spa service feesComplete employee payroll bi-weeklyHUMAN RESOURCESResponsible for hiring and onboarding of all spa employeesEnsure all employees are adhering to standards outlined in the employee handbookIdentify and highlight top performing service providersFacilitate employee discipline as neededCOACHING & DEVELOPMENTHold monthly spa team meetingsProvide daily support and coach to spa service providersLead 1:1 development meetings with each service provider monthlyPerform annual reviews with all spa tea membersAssist AGM in training of Front Desk Associates on spa software and servicesManage Multiple TeamsCLIENT ENGAGEMENTOffer skincare or bodywork services to members and guestsComplete daily outreach to recent clients of the spaConsistently follow-up with top clients to ensure future bookingsEngage with new members of the club regarding spa service offeringsHandle client questions and concernsOPERATIONSOperating Multi-unitsOffer spa services at supported locationsComplete spa retail and supply inventory is completed monthlyCreate monthly action plans to ensure successEnsure appropriate shift coverage at all timesMaintain brand standards within the spaAttend all club eventsAttend MA meetings, PT forum and Front Desk meetingsWork closely with all ancillary department leaders to encourage a culture of collaborationMaintain knowledge of massage therapy and esthetics licensing requirements, laws and local ordinancesMaintain knowledge of, and participate, in all club services, programs and productsQualificationsEnthusiasm and possession of excellent customer service skillsMust possess a valid Florida Massage TherapyMust enjoy working with people with a friendly and outgoing personalityAble to be efficient and productive in a fast-paced environmentBasic math and money handling skillsExcellent communication, listening, and computer skillsMust be a team playerAdditional InformationAS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:We offer competitive salary, benefits, and industry leading commission opportunities for club employeesComplimentary Club membershipPerks and incentives with our products and services including Personal Training, Pilates, Spa and ShopThis job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website athttps://careers.equinox.com/All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job Description
TheLicensed Complex Spa Coordinatorassumes accountability for sales and operations of theSouth BeachandAventuraSpa Teams. Areas of responsibility include driving service & retail revenue, customer service, employee relations, team development and daily operations.
FINANCIAL
HUMAN RESOURCES
COACHING & DEVELOPMENT
CLIENT ENGAGEMENT
OPERATIONS
Qualifications
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website athttps://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
