As our Mid-Market Project Manager,you will become a critical member of the core team, influence the company’s continued success, and help shape the future of the service industry!As our Mid-Market Project Manager, you will:Serveas the single point of contact during a customer’s onboarding/implementation process.Usheryour customers from sign-up to success.Coordinateand/or implement your customers’ data migrations, initial trainings, and third-party integrations.Overseeyour customers’ accounts ensuring that they are using the product correctly.Provideon-going coaching and training sessions for your customers on product and industry best practices.Identifyareas for improvement in the customer experience both in our product and processes.
As our Mid-Market Project Manager,you will become a critical member of the core team, influence the company’s continued success, and help shape the future of the service industry!
As our Mid-Market Project Manager, you will:
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About ServiceTitan
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visitwww.ServiceTitan.com.
Perks & Benefits
1.Work/Life Balance:flexible work schedule, flexible PTO2.Family-Friendly Benefits:extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance3.Enrichment:ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs4.Health & Wellness:company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend
Equal Opportunity Employer
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Life at ServiceTitan
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