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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.Responsibilities:Loan system account reconciliationDay-to-day analysis, research and resolution of varied problemsPerforming limited variance analysis at the request of finance partnersPosting of transactions to customer accountsMonitoring and clearing items rejected from systems and automated processesPerforming maintenance to customer accountsPreparing and processing general ledger entriesMonitoring ticklers and taking appropriate actionInputting and balancing batch work to the loan systemProvide specialized processing supportAnswering ACD line to assist the line partners with issues and providing prompt service for resolution.May assist in designing, documenting, implementing, and monitoring of new products/processesProvides guidance to associates within own unit regarding procedural, technical and/or operational changesDesired Skills:Understanding of credit structures, documentation and loan accounting principlesMonitoring, Surveillance, and TestingProcess Performance ManagementBusiness AnalyticsReportingData ManagementPolicies, Procedures, and Guidelines ManagementProcess DesignSkills:Attention to DetailCustomer and Client FocusResearchAdaptabilityShift:1st shift (United States of America)Hours Per Week:40
