End User Support Specialist III
DescriptionThe End User Support Specialist will be responsible for providing technical support to end-users and ensuring that their issues are resolved in a timely and efficient manner. They will also be responsible for documenting and tracking all support requests to ensure proper follow-up and resolution.Key Responsibilities:Provide first-level technical support to end-users via phone, email, and in-person support.Troubleshoot and resolve hardware, software, and networking issues.Document and track all support requests using a ticketing system....