We are seeking an experiencedSenior Salesforce Service Cloud Voice Engineerto join our dynamic team.This role involves managing and implementing Salesforce Service Cloud Voice projects and ensuring seamless integration and functionality with Amazon Connect and other related technologies.#LI-DNI#entapps-jan#EasyApplyResponsibilitiesImplement and customize Salesforce Clouds with a deep focus on Service Cloud Voice and Amazon ConnectDesign and deploy effective call center solutions incorporating Omni Channel capabilitiesUtilize expertise in Apex, including trigger pattern best practices and APEX design patterns such as Domain, Selector, and ServiceDevelop and maintain custom solutions using Lightning Web Components and Omni StudioOversee the configuration of security and data models including Profiles, Permission Sets, OWD, Sharing Rules, relationship types, Custom Metadata Types, and Custom SettingsManage the team’s engagement with platform authentication and authorization mechanisms, including OAuth, SSO, Connected App, and Auth Provider configurationsCollaborate with the EPAM integration team, enhancing the use of various platform APIs such as REST, Connect, Platform events, Bulk, and Composite APIsImplement and maintain DevOps practices, preferably using Copado, and ensure adherence to governance processes and best practicesConduct peer code reviews and promote a culture of excellence within the development teamRequirements...