Vice President - Client Service Manager
Want more jobs like this?GetjobsinBoston, MAdelivered to your inbox every week. Want more jobs like this? GetjobsinBoston, MAdelivered to your inbox every week. Get Jobs Job ResponsibilitiesLead and manage the WHEM-based Global Strategic IBOR & Reporting team, ensuring alignment with global operational modelsDrive efficiency and scalability within the business-as-usual (BAU) operations teamOversee the build-out and implementation of IBOR & Reporting Data ServicesEnsure upgrades and enhancements are aligned with market trends and client requirementsManage global client onboarding processes, ensuring seamless integration and satisfactionParticipate in client RFPs to support business development and client acquisitionDevelop and implement proprietary strategic tools to enhance operational capabilitiesLead investment planning and the implementation of funded initiatives to drive business growthRequired Qualifications, Capabilities and SkillsDemonstrated leadership and ability over process and control, both over established and required enhancements in the Middle OfficeExcellent client facing skills and communication style and proven ability to deal with key clientsProven ability to lead teams across multiple locations along with extensive understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity productsAttested track record of working to deadlines, with accountability and responsibility for independent workloadAbility to work with and have a thorough understanding of responsibilities of other products (Transfer Agency, Fund Accounting, Asset Servicing, Trade Processing)Highly skilled at working cross functionally with technology, service, product and other operations teams to manage the entire IBOR service deliveryBachelor’s degree in Finance, Business Administration, or a related fieldExtensive experience in IBOR, reporting operations, and strategic data servicesProven leadership experience in managing and developing high-performing teamsStrong understanding of global financial markets and client onboarding processesExcellent vendor management and negotiation skills, with the ability to drive strategic initiatives and manage complex projectsPreferred Qualifications, Capabilities and SkillsAdvanced degree preferredABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J....