To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.
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Join theAgentforceteam in AI Cloud at Salesforce and make a real impact with your software designs and code! This position requires technical skills, outstanding analytical and influencing skills, and extraordinary business insight. It is a multi-functional role that requires building alignment and communication with several engineering organisations. We work in a highly collaborative environment, and you will partner with a highly cross functional team comprised of Data Scientists, Software Engineers, Machine learning engineers, UX experts, and product managers to build uponAgentforce, our cutting edge new AI framework. We value execution, clear communication, feedback and making learning fun.Your impact - You will:Architect, design, implement, test and deliver highly scalable AI solutions: Agents, AI Copilots/assistants, Chatbots, AI Planners, RAG solutions.Be accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.)Independently design sophisticated software systems for high-end solutions, while working in a consultative fashion with other senior engineers and architects in AI Cloud and across the companyDetermine overall architectural principles, frameworks, and standards to craft vision and roadmapsAnalyze and provide feedback on product strategy and technical feasibilityDrive long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry eventsActively communicate with, encourage and motivate all levels of staff.Be a subject matter expert for multiple products, while writing code and working closely with other developers, PM, and UX to ensure features are delivered to meet business and quality requirementsTroubleshoot complex production issues and interface with support and customers as neededDrives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry eventsRequired Skills:12+ years of experience in building highly scalable Software-as-a-Service applications/ platformExperience building technical architectures that address complex performance issuesThrive in dynamic environments, working on cutting edge projects that often come with ambiguity. Innovation/startup mindset to be able to adaptDeep knowledge of object oriented programming and experience with at least one object oriented programming language, preferably JavaProven ability to mentor team members to support their understanding and growth of software engineering architecture concepts and aid in their technical developmentHigh proficiency in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.)Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or AjaxData model design, database technologies (RDBMS & NoSQL), and languages such as SQL and PL/SQLExperience delivering or partnering with teams that ship AI products at high scale.Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, SeleniumDemonstrated ability to drive long-term design strategies that span multiple complex projectsExperience delivering technical reports and presentations to customers and at industry eventsDemonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams to resolve critical issuesExperience with the full software lifecycle in highly agile and ambiguous environmentsExcellent interpersonal and communication skills.Preferred Skills:Solid experience in API development, API lifecycle management and/or client SDKs developmentExperience with machine learning or cloud technology platforms like AWS sagemaker, terraform, spinnaker, EKS, GKEExperience with AI/ML and Data science, including Predictive and Generative AIExperience with data engineering, data pipelines or distributed systemsExperience with continuous integration (CI) and continuous deployment (CD), and service ownershipFamiliarity with Salesforce APIs and technologiesAbility to support/resolve production customer escalations with excellent debugging and problem solving skillsAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via thisAccommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality atwww.equality.comand explore our company benefits atwww.salesforcebenefits.com.Salesforceis an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforcedoes not accept unsolicited headhunter and agency resumes.Salesforcewill not pay any third-party agency or company that does not have a signed agreement withSalesforce.Salesforce welcomes all.
