About the RoleWe are seeking a talented and strategicCommunications Experiences Product Managerto lead the development and evolution of customer-focused communication tools and experiences. In this role, you will work at the intersection of product management, user experience, and communications technology to craft seamless, innovative solutions that connect users through messaging, calls, and other communication platforms. Your efforts will drive customer engagement, satisfaction, and retention.What you’ll do:Product Strategy & Vision:You will define and articulate the product vision and roadmap for communication and messaging experiences, aligning with business goals across diverse teams like Marketing, Support, Operations and customer needs across all Uber Apps.You will also stay abreast of industry trends, emerging technologies, and competitive analysis to ensure the product remains innovative and relevant.User-Centric Development:You will lead user research and collaborate with design teams and to understand customer pain points and design intuitive, inclusive communication solutions.You will test and iterate on features to ensure exceptional user experiences across diverse platforms (chat, voice, etc.).Feature Development and Testing:You will identify, prioritize, and oversee the execution of features that enhance communication workflows, such as real-time messaging, video calls, and notifications.You will work with engineering teams to ensure scalable, reliable, and high-quality product releases and run experiments to understand impact of different features.Cross-Functional Collaboration:You will partner with marketing, engineering and Data science teams to communicate product value and drive adoption.You will serve as a key stakeholder in resolving user concerns and leveraging feedback for continuous improvement.Performance Metrics:You will establish key performance indicators (KPIs) to measure the success of communication products and identify opportunities for optimization. You will conduct regular reviews of data to make informed decisions about future development.
About the RoleWe are seeking a talented and strategicCommunications Experiences Product Managerto lead the development and evolution of customer-focused communication tools and experiences. In this role, you will work at the intersection of product management, user experience, and communications technology to craft seamless, innovative solutions that connect users through messaging, calls, and other communication platforms. Your efforts will drive customer engagement, satisfaction, and retention.What you’ll do:
Want more jobs like this?GetjobsinBangalore, Indiadelivered to your inbox every week.
Want more jobs like this?
GetjobsinBangalore, Indiadelivered to your inbox every week.
Get Jobs
