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ResponsibilitiesThe Public Benefits Coordinator shall:1. Conduct intake interviews with Support Center clients to ascertain essential needs such as housing, food, healthcare, and personal finance.2. Receive information from staff and actuarial risk/needs assessment tools to assist in determining client essential needs.3. Within a Counselor Designated Organization (CDO), (By example, the CDO is Baystate Community Services Inc or Old Colony YMCA) be a Certified Application Coordinator to submit electronic benefits applications to MassHealth.4. Under the auspices of the vendor organization, access DTA Connect to submit electronic benefits applications to SNAP for the client.5. Have a mastery of eligibility requirements for SSI and SSDI and support eligible clients in their application for SSI or SSDI benefits.6. Have a mastery of eligibility requirements for veterans benefits and support eligible clients in their application for such benefits.7. Engage in continuing outreach to develop the latest information about benefits programs.8. Engage in community outreach, as needed, to develop leads on benefit programs, whether public or private, to address unmet essential needs of clients.9. Cross-train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols as needed.Qualifications1. Education: Bachelor’s degree2. Experience: 1 year of experience engaging in case management activities such as enrolling customers in public benefits programs.3. Skills: Mastery of basic technology including MS Office: Word, Excel, Outlook, and Teams.
