About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with aglobal network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.Our Purpose -Bridging the World Through Travel
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with aglobal network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose -Bridging the World Through Travel
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Get to Know our Team:
Are you a dynamic leader with a knack for driving success in a multicultural environment?
This role is responsible for leading the customer service teams supporting English Languages as they provide support to customers across voice, email, chat, and back-office activities. As part of your onboarding experience with Agoda, you will be relocated to Kuala Lumpur for six months period. During this time, you’ll have the opportunity to learn about Agoda and connect with the leadership team as part of your induction.
This position will report to the Head of Customer Service Delivery: English and is open to local applicants only.
What You’ll Do:
What You’ll Bring:
In addition, it will be great if you have:
Equal Opportunity Employer
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read ourprivacy policy.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
