Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sales & Client Experience Specialist within PNC’s Retail Banking organization, you will be based in Houston, TX at the Houston Plaza location.Job DescriptionSupports sales and customer experience strategy execution. Is accountable for tactical execution in one or more channels.Supports the development of tactics aligned with strategic priorities. Implements initiatives to grow revenue including acquisition, growth, retention, and cross-channel experiences.Through observation and coaching, identifies variability in performance and makes recommendations to management to address performance gaps .Directs the development and delivery of readiness materials for the execution of sales and client experience initiatives.Coordinates the execution of sales and customer experience strategies and tactics with key stakeholders. Monitors, observes and coaches at the front line. Communicates results and best practices, and makes recommendations to management.
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sales & Client Experience Specialist within PNC’s Retail Banking organization, you will be based in Houston, TX at the Houston Plaza location.Job Description
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