TITLE OF ROLE: Senior Analyst - Cash ApplicationDEPARTMENT: AR - Cash ApplicationREPORTS TO (ROLE & NAME): Cash Application SupervisorLOCATION: ChennaiMain purpose of the role/Position Summary:Perform day to day cash application department activities - cash posting, offset, write-offs per policy, customer refunds, month end activities, reduction of unapplied / unidentified cash and query handling from both internal and external customers. Create backup and be backup for entire team in order to improve support and customer satisfaction.Job Responsibilities:Responsible for include running lockbox reports, posting exceptions from lockbox report, posting manual checks, wire transfers, and ACH depositsResponsible for processing customer refund requests and researching customer inquiries as well as collector inquiries on historical cash postings pertaining to a customerResponsible for reconciling general ledger accounts pertaining to cash applicationResponsible for researching where cash received from customers is to be appliedPerforming daily offsets, write-offs, refunds and reversal as per policy and procedureInteract with Trimble Banks, merchant services/processors, and internal/external customers on a daily basisResponsible for processing credit card transactions/paymentsPerforming customer account reconciliation whenever requiredResponsible for reclassification of NON - AR and other Misc-Receipts receivedEnsure unapplied and unidentified cash are followed up with Collectors, in-country Finance Team and Bank for closure before month endPerform month end activities within the agreed timelineResponsible for highlighting any process deviations or IT issues - able to work IT team for any ERP issues and also for any upgrade of ERP systems (Oracle & NetSuite).Qualifications & Experience:
TITLE OF ROLE: Senior Analyst - Cash ApplicationDEPARTMENT: AR - Cash ApplicationREPORTS TO (ROLE & NAME): Cash Application SupervisorLOCATION: ChennaiMain purpose of the role/Position Summary:Perform day to day cash application department activities - cash posting, offset, write-offs per policy, customer refunds, month end activities, reduction of unapplied / unidentified cash and query handling from both internal and external customers. Create backup and be backup for entire team in order to improve support and customer satisfaction.Job Responsibilities:
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Bachelor’s/master’s degree in Accounting, Finance or Business preferred.Knowledge of general accounting procedures and knowledge of general ledger accounts.Proficient in data entry and management.Proficient in Microsoft Excel, PPT, Word, Salesforce and Google docs.Excellent written and oral communication skills.Specific Skills Required:Process-oriented with high attention to detailBasic knowledge of computer - MS office (Excel, PPT , Word and Google docs)Excellent written and verbal communication skillsProblem solving and analytical skillsRelationships required to build within this role:INTERNAL:Credit & CollectionsDealer ClaimsOrder AdministrationBanksTreasury and financeInternal and external auditInformation Systems (IS)Product managersBusiness Division and Sector controllersDealer Channel Sales / Customer ManagersSales managersGeneral ManagersEXTERNAL:Customers/ResellersGeneral abilities and skills expected to be learned and mastered in this role:Must possess a strong understanding of the generally accepted accounting standardsShould have an attention to detail and analytical approachUnderstand workflow of entire cash application lifecycleGeneral understanding of:Cash posting - Wire, Lockbox and Credit Card paymentsProcessing offsets, write-offs, refunds and reversalsReduction of unapplied and unidentified itemsCustomer account, AR to Bank and AR to GL reconciliationsMonth close activitiesPayment query handlingSchedule time to do self-audits and review cash application team activitiesShould be open and flexible to changes - internal activities and shift timings based on business requirementResponsible to build long term customer relationships with customers critical to the businessDemonstrated basic documentation and training skills
