ABOUT THE ROLEThe Senior Director of Enterprise Service Operations will be responsible for the overall operational efficiency, security, and effectiveness of the company’s IT infrastructure. This role requires a strong leader with a proven track record in running cost-conscious global IT operations and a high standard of talent density. The Senior Director will lead a hybrid workforce of IT professionals globally to ensure that all IT systems run smoothly, securely, and in alignment with business needs. This role will require tight collaboration with our Workplace, People, Studio, and Information Security teams.YOUR DAILY IMPACT AT PELOTONLead a Global IT Team:Foster a high-performance culture within a globally distributed IT team. Drive employee engagement and development through mentorship, coaching, and training opportunities. Cultivate a collaborative and inclusive environment that values diversity and innovation.Oversee Remote and Onsite IT Support:Provide strategic direction and oversight for all IT support services, ensuring efficient and effective resolution of technical issues for both remote and onsite employees. Implement service level agreements and performance metrics to track and improve service delivery.Provide Network Engineering Expertise:Collaborate with Peloton studio teams to design, implement, and maintain robust and secure network infrastructure. Ensure high availability and performance of network systems to support critical business operations and content delivery.Manage IAM and Collaboration Systems:Oversee the administration and security of identity and access management (IAM) and collaboration systems. Partner with the information security team to implement and enforce access controls, data security protocols, and compliance requirements.Manage IT Budget and Vendor Relationships:Develop and manage the IT budget, ensuring cost-effective allocation of resources and optimal return on investment. Cultivate strong relationships with vendors, negotiating favorable terms and ensuring high-quality service delivery.
ABOUT THE ROLE
The Senior Director of Enterprise Service Operations will be responsible for the overall operational efficiency, security, and effectiveness of the company’s IT infrastructure. This role requires a strong leader with a proven track record in running cost-conscious global IT operations and a high standard of talent density. The Senior Director will lead a hybrid workforce of IT professionals globally to ensure that all IT systems run smoothly, securely, and in alignment with business needs. This role will require tight collaboration with our Workplace, People, Studio, and Information Security teams.
YOUR DAILY IMPACT AT PELOTON
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YOU BRING TO PELOTON
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The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:- Medical, dental and vision insurance- Generous paid time off policy- Short-term and long-term disability- Access to mental health services- 401k, tuition reimbursement and student loan paydown plans- Employee Stock Purchase Plan- Fertility and adoption support and up to 18 weeks of paid parental leave- Child care and family care discounts- Free access to Peloton Digital App and apparel and product discounts- Commuter benefits and Citi Bike Discount- Pet insurance and so much more!Base Salary Range$283,336—$396,670 USD
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:- Medical, dental and vision insurance- Generous paid time off policy- Short-term and long-term disability- Access to mental health services- 401k, tuition reimbursement and student loan paydown plans- Employee Stock Purchase Plan- Fertility and adoption support and up to 18 weeks of paid parental leave- Child care and family care discounts- Free access to Peloton Digital App and apparel and product discounts- Commuter benefits and Citi Bike Discount- Pet insurance and so much more!
The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
Medical, dental and vision insurance
Generous paid time off policy
Short-term and long-term disability
Access to mental health services
401k, tuition reimbursement and student loan paydown plans
Employee Stock Purchase Plan
Fertility and adoption support and up to 18 weeks of paid parental leave
Child care and family care discounts
Free access to Peloton Digital App and apparel and product discounts
Commuter benefits and Citi Bike Discount
Pet insurance and so much more!
Base Salary Range
$283,336—$396,670 USD
ABOUT PELOTON:
Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be postedhereon our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.comemail address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please emailapplicantaccommodations@onepeloton.combefore taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
