Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionRole:Introduction: The Senior Manager, Customer Story Development leader is a key player in the Customer Marketing team, owning the relationships with key business stakeholders and acting as team leader for the group responsible for identifying target customers, capturing their success stories, and delivering top-notch content. They collaborate with various stakeholders to build and maintain a target customer list, pitch the program’s value, conduct in-depth interviews, and own the end-to-end content production process. The Customer Storyteller ensures the delivery of “Elite Level” content that aligns with ServiceNow’s messaging and corporate voice.
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