8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be!About this jobThe Sr Manager, Product Design leads a team of Product Designers in providing innovative end-to-end experiences for CarMax. Building on their knowledge of the customer, our brand and our omnichannel ecosystem, the Sr Manager translates business strategies into digital-first experiences that are measurable and scalable. In partnership with Product, Strategy and Engineering, the Sr Manager establishes a vision for future experiences that drives growth while holding teams accountable to experience cohesion and quality.What you will do - Essential ResponsibilitiesDevelop a team of talented Product Designers to deliver on the vision and standards and to be strong collaborators, facilitators and communicators

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be!About this jobThe Sr Manager, Product Design leads a team of Product Designers in providing innovative end-to-end experiences for CarMax. Building on their knowledge of the customer, our brand and our omnichannel ecosystem, the Sr Manager translates business strategies into digital-first experiences that are measurable and scalable. In partnership with Product, Strategy and Engineering, the Sr Manager establishes a vision for future experiences that drives growth while holding teams accountable to experience cohesion and quality.What you will do - Essential Responsibilities

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Communicate a clear experience vision to stakeholders that simplifies complexity, generates excitement and leads from human-centerednessInform and champion the vision and standards for CarMax experience design and its practicesIn partnership with Product and Engineering leadership, establish priorities and objectives for a Product Program that guide teams on their path to realizing our Product Vision for Retail or Supply experiencesIn partnership with Strategy and Product teams, champion and hold teams accountable to understanding consumer needs, opportunities and pain points to continually inform an iterative design and discovery processManage the team’s creation of visual artifacts to articulate, inform and validate ideas (prototypes, wireframes, sketches, journey maps, personas, etc.) building on our design system practicesInform and help to evolve the CarMax Design SystemStay current on all the tools, principles and practices in experience design and development, and advocate for continuous improvement.Lead and facilitate meetings and brainstorming sessions that are organized and productiveCreate clear role expectations and leverage industry standards to move UX practices forwardDevelop associates to reach their full potential - understand their goals and needs, partner in their development, provide advice, feedback, training and advocacyManage resourcing for product roadmap that aligns with business needs and associate growth goalsQualifications and RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.8+ years' experience within the field of user experience and UX design/development2+ years leading user experience teamsBA/BS degreePortfolio or work samples showcasing experience design, creativity, and depth of thought coupled with fluency in best practices for UX Design, Visual Design and Front End DevelopmentPassion for technology and design, and the drive to stay on top of industry trends and best practicesPersuasive communicator - able to explain complex or intangible concepts to stakeholders at all levelsGood listener - weighs input from multiple perspectives when forming opinions and recommendationsCollaborative and team-oriented work approachSolid understanding of user-centered design processes and ability to balance customer needs with business goals in developing solutionsExperience facilitating brainstorming and product discovery sessions and getting consensus among a large, diverse group of stakeholdersExperience leveraging user researchStrong UX Design principles and deliverables, including rapid prototyping, site maps, information architecture, user personas, wireframes, flows, etc.Ability to convert ideas quickly into design artifactsStrong Visual Design principles and deliverablesAbility to perform interface design critiques and supply objective feedback to designersStrong critical thinking and analysis skillsAble to manage, train and mentor others in UX design methodologies and best practicesExperience designing solutions for web, mobile, and tablet applicationsExperience with Agile development processesResponsive/adaptive design experience a plusE-commerce experience a plusUpon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.