Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
Want more jobs like this?GetData and AnalyticsjobsinNew York, NYdelivered to your inbox every week.
Want more jobs like this?
GetData and AnalyticsjobsinNew York, NYdelivered to your inbox every week.
Get Jobs
What you’ll do:
Partner with XFN partners and leadership to drive large-scale changes based on operational trends and escalations
Constantly evaluate and recommend solutions that make our teams around the globe more scalable, including process improvements or tooling recommendations
Oversee quality assurance, workforce management, capacity planning, training practices for a global workforce
Assess new products for safety concerns and operational needs; ensure that new product rollouts and launches are properly supported and planned for
Lead teams that analyze incoming content trends and metrics to adjust operations accordingly
Manage and mentor a team of great people in a fast-paced, quick-to-market environment
Drive and deliver key projects within our Review Operations roadmap
Keep up-to-date with industry trends and international news headlines to help improve Snap operations and thought leadership
Support with any internal escalations or external inquiries
Minimum qualifications:
10+ years of experience; preference in Operations or a related-field
5+ years of previous people management experience
Bachelor’s degree
Preferred qualifications:
A detail-oriented individual with executive maturity, business acumen, and the ability to influence and communicate within all levels of the organization
A team player who’s willing to get their hands dirty and help where needed
Experience working with product and engineering teams to develop tools and solutions that improve trust across a platform or product
Able to adjust quickly in a fast-paced, dynamic environment
Strong analytical skills with the ability to use data to drive decisions
Background in content moderation or related field
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any otherprotected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com
