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Job Duties and ResponsibilitiesDesigning robust automated test scripts to validate business and technical use cases.Maintaining, supporting and extending our existing automation framework and automation suite.Collaborating with Software Engineering Leaders, Project Managers, Product Managers, and others to ensure smooth integration of Quality Engineering solutions into the SDLC (Agile preferred)Participating in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolutionUnderstand test data needs and coordinate with up/downstream apps to seed them. Use of virtualization as needed to shift left.Communicate effectively and collaborate with globally distributed teams in an overlapped approach.Being proactive & driving tasks to closure sticking to the defined timelines.Skills, Experience and RequirementsMinimum of 1- 4 years of experience in Service-Now testing using mid-server, web services, chatops, email and other relevant technologiesExperience and strong knowledge on Service Now implementation testingHands-on experience in Service Catalog/Service Portal modulesExperience with testing of the ServiceNow ITSM modules -Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM applications.Must be able to work both independently and as a productive member of a project teamExtensive experience in automating functional, regression and other repeatable testsExposure to test management tools such as ALM, Rally, JiraBenefitsEmployee Stock PurchaseTerm InsuranceAccident InsuranceHealth InsuranceTraining ReimbursementGratuityMobile and Internet ReimbursementTeam Outings
