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Manages delivery projects, including CDW delivery team members, alliance partners, and subcontractors.
Ensures all delivery teams achieve established performance targets.
Ensures services solutions are delivered to clients on time, within budget, and meet all quality, design and contractual specifications.
Ensures appropriate margin targets are established, project scope is well defined, and project risk is acceptable.
Works directly with the client to drive the closure of critical issues, addressing root causes.
Works collaboratively with the staffing function to obtain the right resources for projects. Provides executive level business justifications and strategy when recruiting for new team members based on company growth plans and/or skill needs.
Maintains a billable utilization target through Project/Program Management or Delivery work on projects at assigned accounts.
Collaborates with sales team in closing other CDW business (hardware, software and services), including personal participation in the selling process, and leading pursuit efforts.
Marshalls appropriate sales and pre-sales resources to effectively win opportunities across CDW' solutions portfolio. Educates the sales team on client needs and best approaches.
Uses broad IT knowledge and skills to contribute to development new offerings and client solutions.
Cultivates the company reputation as a leading-edge provider of services solutions.
Implements best practices and process improvements to increase services capability, revenue, and profitability.
Advocates for the CDW project team around Recruiting, Coaching and Rewards & Recognition.
Complies with all time compliance and time entry guidelines.
Sr Services Principals typically manage two to four accounts with an aggregate revenue target of $4 to $6+ million annually.
What we expect of you:
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics, Business or a related field, 10 years of Consulting and Project Management experience with large enterprise cross-brand projects, including 5 years hands-on experience with one or more ITS domains, OR
14 years of Consulting and Project Management experience with large enterprise cross-brand projects, including 5 years hands-on experience with one or more ITS domains.
Demonstrated experience leading advanced and complex technology projects in support of business initiatives.
Proven ability to understand clients' business challenges, build trusted advisor relationships, and lead business and strategy discussions with clients, influencing client decisions.
Ability to engage in difficult conversations with project teams and clients on issues, risks and escalations, up to and including executive conversations.
Develop longer-range project plans and schedules to complete complex projects or new solution/product development.
Transfer technical skills/knowledge to client, multitask and to prioritize workload under tight deadlines in a fast-paced environment.
Attention to detail and follow-up skills.
Leadership, delegation, coaching, mentoring, personnel management skills. Ability and willingness to help develop junior members of the team.
Strong communication, presentation skills and ability to work in a team environment.
Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
Graduate degree in Engineering, Computer Science, Management Information Systems, Business, or a related field, a plusPMP certification, a plus
Consulting experience with Fortune 500 clients, a plus
Equal Opportunity Employer, including disability and protected veteran statusBenefits overview:https://cdw.benefit-info.com/
