To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEnterprise Technology & InfrastructureJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.
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We are seeking experienced technical writers to join our team in Content Experience (CX) that creates content for new technology like generative AI and streamlined user experiences. We’re looking for a technical writer who is comfortable with both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about crafting comprehensive, accurate, approachable content for an admin, end user, or developer audience to help them understand and connect with sophisticated technical subjects. You enjoy digging into what your audience needs to know to succeed, and collaborating closely with internal developers, and working with other writers to build phenomenal content!Your Impact:We work closely with other writers, product managers, engineers, and user experience designers in an Agile development environment to produce in-app assistance, release notes, help, interactive training, and videos for administrators, users, and developers. We’re passionate about innovating and developing solution-oriented content strategies that deliver the right content, the right way, at the right time. Hybrid work environment reporting to an eligible office locationRequired Skills:3-5 years of technical writing experience1+ years of experience with XML and DITAAbility to write clean, concise, and approachable contentAbility to work collaboratively and manage multiple deliverables within tight deadlinesExcellent problem solverExperience with CRM applications (Salesforce familiarity a plus)Superb communication and interpersonal skillsAbility to quickly learn new sophisticated technologiesExperience with source control softwareAbility to read, understand, and build short code samples in a variety of programming languages is a plusVery good english levelDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via thisAccommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality atwww.equality.comand explore our company benefits atwww.salesforcebenefits.com.Salesforceis an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforcedoes not accept unsolicited headhunter and agency resumes.Salesforcewill not pay any third-party agency or company that does not have a signed agreement withSalesforce.Salesforce welcomes all.
