To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.
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The Salesforce Success Plan Sales team is seeking an outstanding seller to join our EMEA team. The successful candidate will be supporting our EMEA business to position and sell our Signature Success Plan to our customers. The Signature bundle of Success Manager, Critical Support, and Proactive Monitoring are used to deliver Salesforce’s most proactive and personalized support experience.The Signature Sales Executive will be encouraged to scope opportunities and position the value proposition for Signature Success with internal and external customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.Duties & Responsibilities:Achieve and exceed targets for Signature Success plans across bookings, attach, upgrades, and conversions.Build relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.Evangelize Signature Success internally and externally.Collaborate optimally with other parts of the organization, including, but not limited to: License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.Travel up to 20%Qualifications:5-7+ years of experience in license or professional services salesExperience growing accounts with large and complex pursuits ($M+)Outstanding consultative selling skills, with the ability to connect customer objectives and challenges to proposed solutions, demonstrating the associated business valueDemonstrated ability to negotiate effectively, ensuring successful deal closures and efficient outcomes for all partiesA background in business transformation and technology delivery roles is an advantageCRM + Data + AI application experience: Salesforce product experience is a plusDemonstrated track record of self-starting, risk-taking, and ability to influence without authorityAbility to thrive in fast-paced, unexpected environmentsExcellent relationship-building skills with a proven track record of growing and nurturing relationshipsStrong written and verbal communication skills. English proficiency requiredOutstanding presentation skills are required including the ability to adapt style based on the audience and present sophisticated ideasA degree or equivalent proven experience is essential. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via thisAccommodations Request Form.We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality atwww.equality.comand explore our company benefits atwww.salesforcebenefits.com.Salesforceis an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforcedoes not accept unsolicited headhunter and agency resumes.Salesforcewill not pay any third-party agency or company that does not have a signed agreement withSalesforce.Salesforce welcomes all.
