Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As aSite Operations Leadyou are responsible for the smooth operational flow and ensure a high quality of passenger transport in the wider Frankfurt region. You are the contact person for our local team and our local partners, involved in projects to centralize and automate processes and work towards achieving key performance indicators.Please note this role is internally referred to as Field Manager.What You Will Do:You are responsible for managing daily operations and own key performance metrics for our on-demand servicesYou lead the field team on-site, work closely with the central operations team, act as a point of contact for partners and driving staff, and actively contribute ideas for process optimizationYou analyze feedback from passengers, drivers, and partners, identifying and implementing opportunities to enhance service qualityYou play a vital role in Via’s expansion efforts, driving projects like depot and charging infrastructure setup, and recruiting and training drivers
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As aSite Operations Leadyou are responsible for the smooth operational flow and ensure a high quality of passenger transport in the wider Frankfurt region. You are the contact person for our local team and our local partners, involved in projects to centralize and automate processes and work towards achieving key performance indicators.
Please note this role is internally referred to as Field Manager.
What You Will Do:
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Who You Are:
What We Offer:
We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
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