The New Product Introduction (or NPI) team is primarily responsible for the implementation strategy and success of all new Intapp products. As part of the Product Management organization, NPI has a close relationship with both product managers and early-adopter customers to insure a streamlined implementation and optimal feature sets. The NPI team also establishes a solid, unified plan for implementing Intapp products, including project planning tasks, documentation, and best practices with the clear goal of meeting cost, quality, scheduling, and customer success requirements. This team is foundational to the creation of referenceable customers as well as training, assisting, and certifying both Intapp professional services and partners. With an ever-growing portfolio of highly successful products, the NPI team is an essential component to Intapp’s innovations and delivery methodologies.
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About the role:Lead the technical delivery of Intapp solutions to customers in the Intapp New Product Introduction (NPI) programProvide technical analysis and feedback of alpha and beta stage softwareRapidly develop a strong functional and technical understanding of Intapp productsWork with sales to provide assistance in assessing and scoping early-adopter opportunitiesDefine technical best practices for implementation of each new productWork with product management to define features, defects, and improvements into the new product roadmapWork with Solutions Architects to create/update collateral and training to facilitate the transition of solution delivery methods to Intapp Partners and ServicesAssist in the development and delivery of new product training programs for Intapp Partners and ServicesLow-to-moderate (roughly 20%) travel requiredQualifications:Technical degree: BS, MS (Computer Science or Engineering preferred)5+ years of experience in a technical implementation roleResults-oriented, resourceful and comfortable working under tight deadlinesHigh degree of attention to detail and time managementUnderstand and action solution designs, including system, data, and process flow architecturesDemonstrates professional and concise communications with internal and external customersSelf-starter with an emphasis on multi-taskingStrong analytical and troubleshooting skillsInterpersonal skills and ability to explain software to non-technical usersExperience delivering software solutions to Professional Services or Financial Services industriesRequirements:Cloud deployment and data integration experience with web services (ReST and SOAP)Expert in Microsoft SQL, including TSQL, Stored Procedures, Views, Cursors and TriggersAdept in Javascript Object Notation (JSON) and Groovy programming languagesCertified in Dell Boomi (Associate Integration Developer or above)Software development experience with a strong understanding of logic, patterns and algorithmsExcellent hands-on skills with Microsoft Office productivity softwareExperience in a professional services organization or consulting organizationFamiliarity with Amazon Web Services; certification preferredFamiliarity with AzureAD#LI-JS1
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