If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you!Key Responsibilities:Leading change projects with a lens on how people experience change at an individual level as well as an organizational levelDesigning, creating, and delivering project focused organizational communicationsEvaluate and ensure impacted stakeholder readiness Technology related changes

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you!

Key Responsibilities:

Leading change projects with a lens on how people experience change at an individual level as well as an organizational level

Designing, creating, and delivering project focused organizational communications

Evaluate and ensure impacted stakeholder readiness Technology related changes

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Defining and using success metrics and monitoring change progress, adjusting as needs change

Evaluates the effectiveness of performance solutions against established metrics in meeting organization’s plans, goals, and strategies

Develops or aids in the design of evaluation/survey tools

Consults with business leaders to create and manage SharePoint sites

Manages learning content curation process for department

Designs and develops learning solutions to meet identified performance gaps for all levels of associates and management

Leads learning & performance related projects which may include skill-based assignment, IT training initiatives and team effectiveness

Partners and consults with business leaders to analyze performance gaps and solutions consistent with business needs, learning department goals and corporate strategies

The Ideal Candidate will have:

Presentation, written, and verbal communication skills

Knowledge of people change management concepts and approaches, excellent communication, presentation, and visual design skills, ability to work across multiple teams to drive results

Practical application of organization change management

Knowledge of needs analysis practices

Design and delivery of professional and technical e-courses

LMS Administration

Video production knowledge

Ability to relate to and translate technical concepts into clear learning content

Design and development of learning measurement instruments

SharePoint site design and development

Comfortable around business leaders

Ability to learn on the fly

Negotiate and problem solve to resolution

Interpersonal savvy required

Compensation grade E4

Job Description Summary

If you’re passionate about delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!The Technical Services Practitioner supports and maintains applications and infrastructure across all environments. You play a vital role in fulfillment of IT Service Management (ITSM) processes.You’ll collaborate with individuals across many professional roles (e.g., Technology Application Development, Technology Analysis, Information Risk Management (IRM), Technology Engineering) and teams (e.g., Application Products, Delivery Lines, Technology Operations, IRM, Infrastructure Products, Project Managers, Infrastructure Partnership Leaders (IPLs)) to execute tasks and contribute recommendations based on operational observations, production and test performance/environments and end user needs/requirements.

Job Description