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Process driver’s license and vehicle registration applicationsProvide advice and answer questions on licensing and registration policies and proceduresServes as the lead and mentor of title clerks and oversee that title process is being completed accuratelyConsistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referralsAnswer incoming overflow calls for Roadside Assistance during high call volumesServe as backup to the cashier as neededWhat you can provide AAA:Have a high school diploma/GEDMinimum of one (1) year of tag and title work; eighteen (18) months is preferredMinimum of three (3) years of sales/customer service experienceHave effective communication skills both written and oralProficient computer skills including the ability to multitask in several websites and programsWorking knowledge of Motor Vehicle Title system preferredNotary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employmentMust maintain a satisfactory criminal history, as well as meet all state-specific legal requirements for this job.Ability to successfully complete all required training workshops provided for Title Service Agents.Tag and title, motor vehicle registration, sales, sales associate, sales clerk, tag and title clerk, car registration, sales representative, notary public, AAA Tag & Title, coordinator, Motor Vehicle Title System, customer service, AAA Customer Service jobs, Frederick MD Jobs, Hiring nowAAA Club Alliance (ACA) is an equal opportunity employer.Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.Job Category:Customer Service
