There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world’s most complex and mission-critical systems.As a Technology Support Lead within the Consumer and Community Banking Line of Business, you will take on a pivotal role in guaranteeing the operational stability, availability, and performance of our production services. Your critical thinking skills will be essential as you manage daily maintenance of the firm’s systems. Your responsibilities will include identifying, troubleshooting, and resolving issues to ensure a seamless user experience.Job responsibilitiesDeliver end-to-end application and infrastructure service for business operations.Execute policies ensuring engineering and operational stability.Monitor production environments for anomalies and address issues.Escalate and communicate issues to stakeholders for resolution.Lead incident, problem, and change management for technology systems.
There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world’s most complex and mission-critical systems.As a Technology Support Lead within the Consumer and Community Banking Line of Business, you will take on a pivotal role in guaranteeing the operational stability, availability, and performance of our production services. Your critical thinking skills will be essential as you manage daily maintenance of the firm’s systems. Your responsibilities will include identifying, troubleshooting, and resolving issues to ensure a seamless user experience.Job responsibilities
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