Company Description
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
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Job Duties
Execute all phases of qualitative research (scoping, research strategy, conducting, synthesizing, and reporting)
Effectively uses frameworks to independently build insights that create new and fresh opportunities/perspectives for the client
Demonstrate a strong understanding of the strengths and weaknesses of different research methods
Independently manages research workstreams, communicating project plan to stakeholders and identifying when to bring subject-matter experts in to elevate the work
Work with team leadership to develop a POV on correct methodologies and how to represent those methodologies with stakeholders
Create personas, journey maps, user flows and other research artifacts
Support and help facilitate design thinking workshops with clients and stakeholders
Act as a change agent, sparking fresh ideas that elevate the research practice and are infused within our culture and products
Foster collaboration between Design, Research, Design Operations & Product teams, in addition to establishing relationships with other partners throughout Visa
Act as the voice of the user in project teams, ensuring design and product-focused deliverables meet the needs of our customers
Essential Functions
Qualifications
Basic Qualifications:
Preferred Qualifications:
Additional Information
Travel Requirements:This position requires travel 0% of the time.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
