Job Title: Venue Services Team Member (Porter/Security)Location: Ashridge, Berkhamsted, Hertfordshire, HP4 1NSReports To: Venue Services Team Leader
Full time:12 hour shifts (days and evenings - 4 on, 4 off, including weekends)
The Opportunity
Ashridge House is looking for an energetic and positive person to join our exciting Venue Service Team at Ashridge House. The Venue Services team play a vital part in Ashridge House’s ability to deliver top service to our corporate and private clients and guests, as well as keeping the house secure.
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This is a wonderful opportunity to join a fun and dynamic organization whilst delivering a 5 star service to all of our guests.ResponsibilitiesThe main duties include, but are not limited to:Setting up rooms for weddings, private functions, corporate events and other activity taking place as per the clients requirementsEnsuring IT equipment in meeting rooms is set-up and ready for clients whilst being the first line of assistance for troubleshootingWelcoming guests to Ashridge House on their arrival (and checking them in when required and assisting with luggage on the guests arrival and departure)Taking in deliveries and ensuring items are transported around the site as requiredEnsuring the site is clean, tidy and safe. Cleaning areas to ensure Ashridge House looks amazing for all guests, including lounges, meeting rooms, toilets and regular waste managementCovering reception desk when required during the evenings, checking guests in, dealing with requests and answering phonesProviding 24/7 security of the siteBeing part of a team of first responders for emergencies including first aid, security incidents and fire alarmsRegular maintenance checks to ensure the property is in great orderWorking closely with colleagues across the business to ensure excellent delivery every timeKey AttributesEssentialClient centric mindset – Nothing is impossible!A friendly personality, greeting guests on a regular basisAbility to problem solve and think on your feetMust want to work in a physically demanding roleMust hold a full driving license and have access to your own transportDesirableConfident with the use of audio/visual equipmentSIA licenseFirst aid certificateEmployee Benefits/Perks17 days paid holidayFree access to on site gymAccess to the company pension scheme and healthcare schemesFree on-site parkingAccess to our award winning online learning platform ‘Ashridge Leadership Live’About usSet in 190 acres of beautiful landscaped gardens, Ashridge House is home to Hult Ashridge Executive Education – a world class leader in providing education to many recognizable household brands around the world. The magnificent house dating back 800 years is considered one of the finest event venues in the UK. Having hosted parties for Kings and Queens, Ashridge now provides that same royal service to all its guests whether they be at Ashridge House for a wedding, afternoon tea, educational programs or those using our newly opened Courtyard Café.
This is a wonderful opportunity to join a fun and dynamic organization whilst delivering a 5 star service to all of our guests.
ResponsibilitiesThe main duties include, but are not limited to:
Key Attributes
Essential
Desirable
Employee Benefits/Perks
About us
Set in 190 acres of beautiful landscaped gardens, Ashridge House is home to Hult Ashridge Executive Education – a world class leader in providing education to many recognizable household brands around the world. The magnificent house dating back 800 years is considered one of the finest event venues in the UK. Having hosted parties for Kings and Queens, Ashridge now provides that same royal service to all its guests whether they be at Ashridge House for a wedding, afternoon tea, educational programs or those using our newly opened Courtyard Café.
