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Job SummaryUKG is seeking energetic, customer-focused individuals to implement UKG Pro Workforce Management, our award-winning Time and Attendance offering. As a Solution Consultant, you are the subject matter expert responsible for successfully implementing all phases of your projects. Candidates will possess an advanced knowledge of Time concepts and regulations and be comfortable working in a fast-paced, exciting environment.Duties and Responsibilities:Coordinate and perform all phases of UKG’s implementation methodologyProvide subject matter expertise and best practice guidance to the customerProvide analytical and design expertise; system configuration; data mapping; testing and client support of live payroll processingTrack, manage, and oversee the resolution of open implementation issues/itemsProactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilitiesProvide timely follow-up and resolution of open project-related itemsMeet project task milestones and due datesAchieve positive customer satisfaction outcomesWork collaboratively with customers and team members to achieve desired project resultsBasic Qualifications:2+ years of software implementation experienceAbility to travel up to 25%Excellent communication, customer service, and consulting skillsStrong time management and organizational skills to deliver on multiple tasks and projects under tight deadlinesAbility to handle ambiguity and adapt to changing requirements, processes, tools, and resourcesGeneral Business AcumenPreferred Qualifications:2+ years of Time experienceExperience with Pro Workforce Management or other HCM softwareConfiguration, testing & data mapping experienceDemonstrated ability to troubleshoot technical issuesWhere we’re goingUKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.Disability AccommodationFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
